Requirements

FAQs

  • Age Requirements
  • We require that renters/operators be a minimum of 18 years old, however, you can drive the ski at 16 years old with an adult on board with you. Children 15 and younger are allowed as passengers, but are left up to the parent’s discretion. All passengers must be ages 5 and older and at least 35 pounds.

  • Physical Requirements
  • All participants must be able to swim, no exceptions.

    Weight limit is 400 lbs. total per ski. The more weight, the more the jet skis tip.

    Participants should be physically strong enough and capable to climb back on the jet ski without assistance in the event they fall off. Yes, you will probably end up in the water at some point! This is comparable to climbing out of a pool without a ladder. If you have ANY doubt in this ability, please do not get on the jet skis.

    Guest should consider their physical abilities, fitness level, and medical history before getting on the jet ski. Guest with previous, neck, back, leg injuries, cardiac conditions, asthma, diabetes, epilepsy, or other heart or respiratory issues should take particular caution when selecting this activity and consult a physician before participating. NEJSR LLC is NOT liable for any injuries you may take on while on the jet skis.

  • Reservations vs. Walk-ins
  • Reservations are required.  You can make reservations online by clicking a “BOOK ONLINE” button or by calling us at 910-524-7547. (Booking Online WILL CHARGE the card full amount at time of booking)  A valid credit card is required to make reservation over the phone. Information will be held on file as security deposit through the duration of the rental, though we do not place a hold on the card.  ONLY half-day and full-day reservations require deposit of $500.

  • Identification
  • Renters/drivers must present ID at check-in. We will hold your ID until you return from your rental. Passenger IDs are not required.

  • Payment & Tax
  • Tax is 3% additional to posted rates, and applies to all rentals. Payment will be accepted by any major credit card: Visa/MasterCard/Discover/American Express or CASH. All credit card transactions are subject to additional 3% fee. So bring CASH if you would like to save 3%…

  • Rain Policy
  • If it is raining at the time of your rental, you will not be charged a cancellation fee and we will do our best to re-schedule a time that works for you.  IF it begins raining during your rental and you do not receive your whole time on the water, we will pro-rate it for how long you were out. WE DO NOT CANCEL RESERVATIONS BASED ON A WEATHER FORECAST. HOWEVER, IF it forecasted that it will be a complete wash out (70% or more) for the entire day, we may cancel all reservations for the day and we will be in contact with you.

  • Cancellation
  • 24 hour cancellation policy for all reservations; reservations cancelled or “no call, no shows” will be charged 50% of their reservation. We understand that LIFE happens and things come up and will do our best to work with you. IF YOU NEED TO CANCEL, CALL US ASAP. DO NOT WAIT UNTIL YOUR RENTAL TIME TO CALL AND CANCEL.

  • How Early Should We Get There?
  • You must arrive 30 minutes early, we need plenty of time to get you prepared for your adventure!  Remember, your reservation is your reserved time.  We understand things happen and we will work with you the best way possible, but if you arrive late that could cut into your actual riding time.

  • How Fast Are Your Jet Skis?
  • FAST! Our skis are capable of speeds up to 55 mph depending on rider(s) weight and water conditions. We only operate new 2017 YAMAHA VXs. New for this year, the High Output TR1 3 Cylinder 4-stroke engine with 120 HP (not available on older models). Our jet skis do NOT have speed limiting governors as some of the “other guys” in the area. We guarantee our skis are the fastest jet skis available to rent in Wilmington, North Carolina.

  • How Many People Can Ride?
  • All of our jet skis will accommodate three riders and have a weight limit of 400 lbs. For the most comfortable experience, we recommend one rider per ski. No more than two adult riders per ski, or two adults and a small child. Each ski rented is for that rider, or couple. No switching or sharing with other parties allowed.

  • Are The Rates Per Person or Per Jet Ski?
  • Rental is for single rider.  Additional rider is $10.

  • Will You Give Instructions?
  • Absolutely! We make sure you are confident in riding, understanding the area, and safely operating the ski before sending you out. We explain every aspect of operation and safety and answer any and all questions you may have.

    (We also recommend you watch this short instructional video while you are here on our website: Orientation Video)