Reservations

We highly encourage that all customers make reservations in advance to ensure availability. Reservations are guaranteed, and you will receive confirmation via email and text. Walk-up customers are welcome, but same day availability cannot be guaranteed, as priority is given to customers with reservations.

  • Full Payment Required: To secure your reservation, full payment is necessary.
  • Group Payments: If you wish to split payment within your group, each individual should book their jet ski separately through our online system.
  • Photo ID and Credit Card Verication: Each renter must present a matching photo ID and credit card upon check-in.

Damage Deposit

A $250 Damage Deposit is Required to Operate a Jet Ski. Every operator must provide their own $250 damage deposit for their jet ski. This deposit can be made using a credit or debit card. Please note:

  • Spouses and children may share one credit card for deposits.
  • Siblings and friends cannot share a credit card or cover deposits for others.

The deposit is fully refundable as long as the jet ski is returned without damage. In case of damage, the deposit will be applied toward repair costs. Operators are responsible for the total cost of repairs, up to the replacement value of $12,000. For added peace of mind, we recommend purchasing damage protection.

Identification Requirements

All renters and operators aged 16+ must present a valid photo ID at check-in. If someone else made the reservation, we will require their ID and the card used for the booking.

Weather Policy

  • If it is raining/lightning/foul weather at the time of your rental, you may reschedule or receive a full refund.
  • If weather interrupts your rental, we will prorate the cost based on time used.
  • Reservations are not canceled based on weather forecasts. However, if heavy rain (70%+ chance) is predicted all day, we may cancel reservations and notify you directly as early in advance as possible.

Cancellation Policy

We offer a 24-hour cancellation policy for all reservations, including those made within 24 hours of the rental.

  • Cancellations made less than 24 hours in advance will incur a 50% charge.
  • No-call/No-shows are charged the full reservation amount with no refund.

We understand that unexpected situations may arise and will do our best to assist you. Please notify us as soon as possible if you need to cancel or reschedule.

Orientation

All operators must attend an orientation covering the safe operation of jet skis and applicable local and state laws. It is the operator’s responsibility to ask questions if clarification is needed. Safety and enjoyment are our top priorities!

Damage Responsibility

Operators are accountable for any and all damage incurred while using the jet ski.

  • The jet ski will be inspected before and after your rental.
  • Damage costs, including repairs or replacement, will be charged to the operator at the time which damage occurs.

Damage Fees (Examples)

  • Running aground and retrieval : Minimum $350
  • Damage to impeller, wear ring, or debris intake: Up to $1,500
  • Water intrusion or sunken watercraft: $5,000 up to full replacement value.
  • Fiberglass chips, scratches, or cracks: $100 per inch, minimum $250. Plus an additional $250 per day of downtime.
  • Broken parts (e.g., seats, throttles): $100+ as quoted.

Overtime Policy

Please return jet skis on time. Late returns will be charged $5 per minute. We appreciate your cooperation to ensure an enjoyable experience for all customers.